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AnyDesk remote support

When you need direct help from technical support, we can access your device remotely and solve the problem in front of you step by step using the secure AnyDesk software.

1

Download AnyDesk

Open the official anydesk.com website in your browser and click the free download button for your operating system (Windows).

Illustration: the official AnyDesk download page
2

Run the software directly

No installation is needed — opening the downloaded file starts the software immediately and displays an identification number (Address) for your device.

Illustration: the AnyDesk main screen with the This Desk number
3

Send the number to the support team

Copy the number shown at the top of the screen under "This Desk" and send it to us through Telegram.

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Send your AnyDesk number now through Telegram: t.me/MicroPosPro

4

Accept the connection request

The support team will send a connection request that appears on your screen — click "Accept" to let us connect and work through the problem directly.

Illustration: the connection request window and Accept button

Ready to start remote support?

Download AnyDesk and send us the number; the support team will contact you immediately.

Contact us through Telegram

Let’s figure it out.

Guides & human support

Start with a guide, or talk to the people who know MicroPos.

Ask the MicroPos assistant

Answers come from approved help content. If there is no answer, contact our team.